Contact our 24-hour 365 day a year Maintenance,Help Desk

15288463Our Reactive Maintenance Service department provides a quality Maintenance and Minor Works projects support service to a wide range of Commercial and Industrial clients. We offer our service on a one-of or ongoing management basis covering all aspects of responsive, cyclical and planned maintenance on your behalf across your housing,commercial or industrial property portfolio.

Contactable via our 24-hour, 365 day a year Maintenance, Help Desk, we agree a client specific maintenance support criteria giving us the ability to react to emergency repairs and provide a full range of maintenance support. We ope15288473rate to the clients agreed specifications and deliver the required outcomes in a manner which will ensure a cost effective ,time efficient service consistently.

Management Information is gathered under our “measure,monitor and manage” quality criteria demonstrating performance and outcomes against contract requirements and is collated and provided to our clients in an agreed format usually on a monthly basis.

Our staff is made up from highly skilled qualified tradesmen but also we employ clients direct trades and co-ordinate their activity on the clients behalf to ensure a consistency of service delivery.